The power inserter is a junction box you should use with your DirecTV receiver. start your receiver again and see the issue fixed. clean it if any dust particles are accumulated on the card, especially in the chip-connected portion. To fix it in an effective way, remove the card from the socket. An access card is a chip-installed card that can be inserted into your receiver box to recognize your DirecTV subscription.
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You don’t need to check the dish alignment and positioning, because it will not cause the 775 error code.Ī small position change of the access card can cause the error message 775 on your DirecTV. During heavy winds, leaves, debris, or plastic wrappers may accumulate on the dish surface, causing signal interruptions. If the issue persists even after the storm passes, you should check whether any obstacles cover the outer surface of your dish antenna. The issue will likely be automatically resolved once the adverse weather passes. If you encounter error code 775 during heavy rain, storm, or windy conditions outside, please be patient and wait for the weather to improve. Once you make all the installations properly, error 775 will be fixed. Restart your receiver to see if the issue has been resolved or not. Then, connect it again firmly to the port. I hope that your connection cables are not damaged and won’t interrupt the connection between them. Unplug the cable that is connected to the box and coming from the dish. Since the Genie DVR receiver box can’t establish a connection with the dish, you should check if there is any loose connection with the receiver box.
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Let’s see how can you solve the issue and won’t happen again. Your TV screen may show a frozen picture, and eventually, it will display a blank screen with an error message code 775. The reason behind the DirecTV error code 775 is that there is an interruption between the Genie receiver and the satellite dish antenna.